Thenhipalam Cooperative Rural Bank

Last Mile Connectivity Solution

MAXIMUS Switch connects Android tablets which are used as field units to the bank’s Core Banking System (CBS) to help the rural folk in Kerala partake in essential banking services at their doorstep.

Aimed at reaching out to the last mile customer, MAXIMUS AASAAN, the biometric-enabled transaction management system, is used by the bank. It simplifies customer on-boarding by capturing KYC details straight from the field and permits basic financial transactions to take place using biometric or PIN input from the customer. The bank’s agents, equipped with micro-ATM devices, move from village to village to provide essential banking services like PIN-based cash withdrawal, cash deposit, mini-statements, balance enquiry and fund transfer. These micro-ATMs are connected to the bank’s CBS database through internet using GPRS network.

MAXIMUS AASAAN is used to register new customers for the bank by storing their personal details like name, address and Aadhaar Number. It also captures customer photograph and fingerprints at the data collection point itself. For all transactions done on the micro-ATM, the MAXIMUS Switch acts as a transaction routing mechanism not only for crediting and debiting the customer accounts in the CBS instantaneously but also stores EJ (Electronic Journal) details of all transactions.

Thanks to MAXIMUS Switch and AASAAN, banks operating in rural and remote areas can fulfil the government’s vision of financial inclusion. The system can thus be used for effecting transfer of direct benefits to the accounts of remotely located customers.