What is MAXIMUS ATHMA?

MAXIMUS ATHMA is a formidable ATM monitoring engine which provides real-time analysis of ATM health status, cash and consumable levels and based on the business rules defined, generates alerts, warnings and information for proactive management of the ATMs. It has been integrated with all major Switches such as Base24, Opus, Euronet, IST, Postilion, Narada and MAXIMUS ASTRA.

How it works

1

MAXIMUS ATHMA works on the feeds received from the EFT Switch of the bank and is powerful enough to simultaneously process feeds coming from EFT Switches of different banks.

2

The MAXIMUS ATHMA solution collects all health, cash and consumable status messages from the EFT Switches and stores them in a relational database for further analysis.

3

ATHMA monitors the ATMs and based on the criticality of the events, generates alerts and warnings well in advance, thereby alerting the concerned departments to take immediate steps or corrective actions.

4

The admin module of ATHMA provides for grouping of ATMs based on geographical location, criticality, IP range and other parameters.

5

Operators are provided with tools and information like knowledge base, ATM configuration data, ATM history, service usage history, ATM category history, checklists and task lists which help the operators to perform planned health checkups of the ATMs apart from the automated monitoring alerts generated by the system.

Benefits

  • Effective monitoring processes and robust software architecture.
  • Ideal for banks and ATM Managed Services players responsible for a large number of ATMs on their network.
  • Update Management, Patch Management including software patches and antivirus updates can be done remotely ATM-wise or ATM group-wise.
  • Tracks solicited, unsolicited alerts from the EFT Switch.
  • Quick resolution of issues for specific ATM transaction inquiries with ATM transaction data maintained in a sortable, readable format.
  • Real-time alerts relating to ATM device health and supplies status with onscreen dashboards, reports, SMS and email alerts.
  • Reduction in ATM network management costs.
  • High Level of Security and Tight User Authentication.

Successful Integration

ASTRA has been successfully integrated with major national financial switches such as -
Base24
Opus
Euronet
IST
Postilion
Narada and MAXIMUS ASTRA

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