Reconciliation, Dispute Management & Settlement

Automated. Accurate. Assured.

MAXIMUS TRACE is an automated reconcillation and dispute management solution that helps banks, fintechs, PSPs and PPI liceneses ensure accurate settlements, faster exception resolution and complete operational control.

Built for high-volume digital payments, TRACE compares transactions across multiple sources, identifies mismatches, manages exceptions and ensures audit-ready settlements with intelligent automation.

Real-Time
Visibility

End-to-end visibility across transactions, exceptions and settlements.

Faster
Resolution

Automated alerts, workflows and Al bots reduce resolution time.

Complete
Control

Manage reconciliation, disputes and settlements from one centralized platform.

Smarter
Operations

Reduce manual effort, improve accuracy and ensure better cash management.

Audit &
Compliance Ready

Compliance-ready reports, audit trail and regulatory reporting built-in.

BUILT FOR

Automated Reconciliation at Scale

Designed for banks, fintechs, PSPs and PPI licencees, MAXIMUS TRACE automates reconciliation across all payment channels, detects mismatches instantly, manages disputes efficiently and ensures accurate settlements.

Transaction & GL Reconciliation

High accuracy matching across multiple systems using intelligent rules & configurations.

5-Way Cash Reconciliation

EJ, CBR, Switch file, ATM GL & Card scheme raw & settlement file reconciliation.

API-Based Settlement

Compatible with TCS BaNCS, Finacle, FlexCube & other CBS for seamless settlement processing.

Integrated with FRMS

Detect fraudulent, suspicious transactions & anomalies with real-time monitoring.

AI BOT Dispute Tracking

Pattern-based detection and automated dispute identification.

Scalability

Process high volumes with horizontally & vertically scalable microservices architecture.

Workflow & Escalation

Configurable workflows and escalation matrix for faster resolution.

Audit Trail & Compliance

Complete audit logs, regulatory reports and compliance support.

Core Solution Blocks

Data Collection &
Protocol Gateway

  • Multi-channel data collection (ATM, POS, Switch, Wallets, Core)
  • Standard protocols - ISOBS83, JSON, REST APIs
  • File adapters & SFTP connectors
  • Data validation & cleansing

Reconciliation
Engine

  • Automated matching with configurable rules
  • 5-way cash reconciliation support
  • Tolerance & exception management
  • Real-time & batch reconciliation

Exception &
Dispute Management

  • Exception identification & aging
  • AI BOT tracking & alerts
  • Workflow & escalation matrix
  • Dispute & chargeback management

Settlement &
Reporting

  • Settlement file generation
  • API Settlement
  • Reconciliation dashboards
  • MIS & regulatory reports
  • Audit trail & compliance

Business Benefits

Reduces Manual Effort

Automate reconciliation and exception handing to reduce operational overheads.

Improve Accuracy

High accuracy matching minimizos mismatches and reconciliation breaks.

Prevent Penalties

Ensure timely regulatory reporting and avoid penalties.

Timely Settlements

Accurate settlement processing improves cash flow and partner trust.

Omnichannel Coverage

Supports all payment channels and transaction types.

Ideal For

  • Banks
  • FinTechs
  • Payment Service Providers
  • PPI Licensees

Bring accuracy, automation and control to your reconciliation and settlement operations with MAXIMUS TRACE.

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